Privacy Policy – Hibajigame's Commitment to Protecting Your Information

This privacy policy applies to all services on hibajigame.vu. Using any Hibajigame service means you accept this policy. Please take a moment to read the entire policy.

Hibajigame believes your information is your asset. We collect only what's necessary to provide our service — nothing more. And what we do collect, we keep completely secure.

Any changes to this policy will be announced on the website and the update date at the top of the page will be changed. For major changes, notifications will be sent to registered emails.

Hibajigame collects information in two ways — what you provide directly and what is collected automatically when you use the service.

Hibajigame uses your information only for specific purposes. It is never used for unauthorized purposes.

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To process deposits and withdrawals correctly.
• KYC Verification: To verify identity and age in compliance with international regulations.
• Customer Service: To answer your questions and resolve issues.
• Fraud Prevention: To detect unusual account activity.
• Service Improvement: To analyze statistics and improve user experience.
• Legal Obligations: To comply with applicable laws and regulations.

If you don't want to receive marketing messages, you can opt out at any time. However, important transactional notifications cannot be disabled — they are essential for your account security.

Hibajigame does not sell your information to third parties. However, limited data may be shared with trusted partners to provide specific services.

• Payment Processors: Necessary information shared with payment gateways to complete transactions.
• KYC Provider: With licensed service providers for identity verification.
• Game Provider: Minimum necessary information for game operation.
• Legal Authorities: In case of court order or legal obligation.

Every partner is bound by strict confidentiality agreements with hibajigame. They can only use information for specified purposes.

Hibajigame uses cookies to improve website functionality. Cookies are small data files stored in your browser.

• Essential Cookies: For login sessions and security—the website cannot function without these.
• Functionality Cookies: To remember your preferences, such as language selection.
• Analytics Cookies: To understand usage patterns and improve the website.

You can control cookies through your browser settings. However, disabling essential cookies may prevent hibajigame from working properly.

Hibajigame uses industry-standard technology to protect your information. Security is our top priority.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall: Advanced firewall systems prevent unauthorized access.
• Regular Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access necessary information.
• Two-Factor Authentication: Additional security layers for sensitive activities.

In addition to technical safeguards, our staff receive privacy and data security training. If a data breach occurs, hibajigame will promptly notify affected individuals.

Hibajigame retains your information only for as long as necessary. Data is kept while your account is active and to meet legal obligations.

• Account Information: Up to 5 years after account closure for legal requirements.
• Transaction Records: Up to 7 years in compliance with financial regulations.
• Communication History: Up to 2 years to maintain service quality.
• Usage Logs: Up to 6 months for security purposes.

Once the retention period expires, information is securely deleted in a way that prevents recovery.

Hibajigame respects your data rights. You can exercise the following rights at any time:

• Right to Access: You can see what information we have stored about you.
• Right to Correction: You can request correction of incorrect or outdated information.
• Right to Deletion: You can request deletion of your information in certain circumstances.
• Right to Restrict Processing: You can limit the use of information for certain purposes.
• Right to Portability: You can receive your information in a machine-readable format.
• Right to Object: You can object to the use of your information for specific purposes.

To exercise these rights, contact hibajigame support. We will respond within 30 days. Note that some information may not be deletable due to legal obligations.

Hibajigame is only for those aged 18 or older. We do not knowingly collect information from anyone under 18. Age is verified during registration and proof of age is required during the KYC process.

If a parent believes their child has mistakenly opened an account, please contact our support immediately. We will promptly close the account and delete the associated information.

If you have any questions or concerns about this privacy policy, please contact us. We are always ready to assist in Bangla.

• Live Chat: Click the chat button on the website (available 24/7)
• Email: [email protected]
• For general inquiries: FAQ Page View

You will receive a written response within 30 calendar days of submitting a privacy request. If complex matters require more time, you will be notified in advance.